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A User Centric Approach to Communications and Collaboration Technologies

I had about 8 hours in the car the last two days so I spent some time catching up on the Industry Buzz Podcasts (http://www.ucstrategies.com/industry-buzz/)  from the UC Strategies Team (http://www.ucstrategies.com/). A lot of things stuck with me, and have helped me with my strategic approach to UC consulting and I wanted to share a few tips.

Whether you are a business looking to deploy a new communications solution, or you are a consultant deploying these services to a business, I think it is critical to remind yourself that Unified Communications should be 100% focused on the end users and not the technology.

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Posted on by Randy Wintle in Uncategorized 2 Comments

Understanding Lync Server Support Options

Microsoft recently made changes to the support options available to organizations deploying Microsoft Lync. Microsoft covered these changes in a Next Hop Blog Post- Expanded Lync Server Support Options. I wanted to provide an overview of these changes as I see them from a Microsoft Customer and Microsoft Partner perspective. This post will outline the pros and cons to the newly available support options.

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Lync Server 2013 Unleashed has been… Unleashed!

I am super proud to announce that the new book I Co-Authored, Lync Server 2013 Unleashed is now available! This book is available on Amazon in ebook and good ol paperback! http://amzn.com/0672336154

The Microsoft NextHop blog provided an incredibly generous review of the book, which is available here: http://blogs.technet.com/b/nexthop/archive/2013/04/17/hot-off-the-presses-microsoft-lync-server-2013-unleashed.aspx

What I want to do in this post is provide an overview of the sections in the book, and how they will apply to readers of all types. When we started writing this book we wanted it to be the number one resource for Lync. This includes covering all aspects of a Lync journey, from early conception to detailed troubleshooting and advanced technical scenarios. I have broken the readers down into two broad categories, although I am sure there are many other scenarios out there.

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Posted on by Randy Wintle in Uncategorized 2 Comments