How to connect your Polycom VVX IP Phone to Office 365 Cloud PBX

CloudPBX Is Here!

It’s finally here, CloudPBX from Microsoft! More information on the solution can be found all over the web, and here is a great starting point direct from Microsoft : https://technet.microsoft.com/en-us/library/mt612869.aspx

Polycom happens to have some IP Phones that work with Office 365 Cloud PBX. This is in addition to the CX series (Lync Phone Edition) phones available from Polycom and other vendors that also work with cloud PBX. For a complete list of phones that work with Cloud PBX, check this out: http://partnersolutions.skypeforbusiness.com/solutionscatalog/cloud-ip-phones

Now, let’s say you decide to go with Polycom VVX phones, how do you get them up and running with cloud PBX? Read more


Posted on by Randy Wintle in Uncategorized 4 Comments

Lync User Group October Events

With over 10 groups across the US, things are really taking off with the Lync Users Group Organization.


Check out www.lyncug.com for more information and to join a city near you.

For folks in NYC- the next event is scheduled for October 23rd and will include presentations on HLB/Reverse Proxy and an Edge Deep Dive- http://www.meetup.com/NYC-Lync-User-Group/events/143804912/




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A User Centric Approach to Communications and Collaboration Technologies

I had about 8 hours in the car the last two days so I spent some time catching up on the Industry Buzz Podcasts (http://www.ucstrategies.com/industry-buzz/)  from the UC Strategies Team (http://www.ucstrategies.com/). A lot of things stuck with me, and have helped me with my strategic approach to UC consulting and I wanted to share a few tips.

Whether you are a business looking to deploy a new communications solution, or you are a consultant deploying these services to a business, I think it is critical to remind yourself that Unified Communications should be 100% focused on the end users and not the technology.

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Posted on by Randy Wintle in Uncategorized 2 Comments

Quick Tip: Media Bypass Not Available for Edge Connected Users

This is just a quick tip from the field. If you are deploying media bypass it is important to know it will only be available for endpoints that have registered internally, NOT through the Edge. This is by design and may be changed in the future as can be seen in the cmdlet parameters for New-CSNetworkMediaBypassConfiguration. The parameter ExsternalBypassMode is reserved for future use. Read more


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Understanding Lync Server Support Options

Microsoft recently made changes to the support options available to organizations deploying Microsoft Lync. Microsoft covered these changes in a Next Hop Blog Post- Expanded Lync Server Support Options. I wanted to provide an overview of these changes as I see them from a Microsoft Customer and Microsoft Partner perspective. This post will outline the pros and cons to the newly available support options.

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Announcing the first ever Lync Saturday!

One of the most amazing parts of Microsoft Lync is the community of experts that supports it. It is completely natural for the MVPs and contributors to the Lync community to selflessly help others. I see this even between competing consultants! It is great. The reason I am mentioning this is that I have worked with a great group of community experts to start up Lync Saturday.

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Donate to charity and win a free signed copy of Lync Server 2013 Unleashed!


I have 3 signed copies of Lync Server 2013 Unleashed that I am looking to give away. Here is the catch, donate $5 or more to the First Tee of Maine Golf Tournament, and I will enter you in to the drawing for one of the books.

Simply send me an email with your proof of donation (screenshots or confirmation emails from the org) and I will add your name to the drawing.


Donate Here: http://bit.ly/15pa7Ql


Email me your proof of donation- rwintle@live.com


Please support this great cause, and get a free book in the process!  Ends Friday June 7th at 5PM US Eastern Time.




Posted on by Randy Wintle in Uncategorized 1 Comment

Lync Server 2013 Unleashed has been… Unleashed!

I am super proud to announce that the new book I Co-Authored, Lync Server 2013 Unleashed is now available! This book is available on Amazon in ebook and good ol paperback! http://amzn.com/0672336154

The Microsoft NextHop blog provided an incredibly generous review of the book, which is available here: http://blogs.technet.com/b/nexthop/archive/2013/04/17/hot-off-the-presses-microsoft-lync-server-2013-unleashed.aspx

What I want to do in this post is provide an overview of the sections in the book, and how they will apply to readers of all types. When we started writing this book we wanted it to be the number one resource for Lync. This includes covering all aspects of a Lync journey, from early conception to detailed troubleshooting and advanced technical scenarios. I have broken the readers down into two broad categories, although I am sure there are many other scenarios out there.

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Update to the Lync 2013 Centralized Logging Tool

As anyone who came to this blog probably realized, my Lync 2013 Centralized Logging UI quickly became outdated. Luckily, James from MyLyncLab.com has done a great job of bringing it back to life!




Definitely check this out and support that project. He has done a great job of not only fixing my tool, but making it better. Thanks!



Posted on by Randy Wintle in Uncategorized 1 Comment

Locating the AlwaysOn Centralized Logging Files for Lync Server 2013

Lync centralized logging is a great new feature with Lync Server 2013. This feature also allows you to configure AlwaysOn logging, which will keep logging on, always J This is helpful in situations where an issue has been reported and you are not able to reproduce, or do not want to bother users to reproduce.

The commands for configuring centralized logging allow you to specify file locations, rollover time limits and sizes. However, these settings are only for when a user initiates a logging session. The AlwaysOn logging files are stored as part of the network service account, and in order to locate these ETL files, you must navigate to the following folder, by default:

%WINDIR%\ServiceProfiles\NetworkService\AppData\Local\Temp\Tracing Read more


Posted on by Randy Wintle in Uncategorized 1 Comment