Everyday I provide expert consulting services around Microsoft Unified Communications to companies around the world. This blog will act as a place to share my experiences.

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Lync Server Top KB Feed (MSFT)- Lync 2010 client returns the error notification – Cannot complete the transfer
- To make Response Group available to users, you must configure agent groups, then queues, and then workflows
- Determining the number, size and location of PSTN gateways is critical to planning your Enterprise Voice infrastructure
- Lync Server 2010 Planning Outbound Call Routing and the PSTN Gateway
- How to to transition from the federation route of your Microsoft Office Communications Server 2007 R2 Edge Servers to Microsoft Lync Server 2010 Edge Servers
- If the hosting provider changes its proxy server you will need to delete and then recreate the entry for that provider
- A contact is displayed with an incorrect picture and incorrect presence information in Lync 2010
- A user is displayed as another user in Office Communicator 2007 R2
- The telephone number is not visible in the Lync 2010 contact card
- Presence is unavailable, and the status is displayed as Presence Unknown, instant messages cannot be delivered or sent to external contacts that you added to a Windows Live EASI domain
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Please contact me re deployment
Hi Randy,
I am an Acquisition Editor at Packt Publishing. We publish IT books and I am planning to come up with a Cookbook on Microsoft Lync Server 2010 Planning and Implementation.
There is a lot of hype around this topic and I would like to know your thoughts, you being an MVP gives me an impression that you can be a potential author for this book. Please feel free to get in touch regarding any queries.
Looking forward to your response.
Thanks!
Dhwani